Job Executive Support Officer, Blacktown

Join our team as an Executive Support Officer!

Are you looking to join a dedicated, professional team with a great culture who contribute to the Tribunal's work across a broad agenda?

Do you possess skills in data management, reporting and have strong attention to detail?

If so, this could be the opportunity you have been looking for!

We are recruiting for two full-time ongoing Executive Support Officers to join the Governance & Executive Support branch at the Administrative Review Tribunal.

These roles are flexible and can be located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Sydney or Perth.

About the opportunity

Reporting to the Executive Officer, the Executive Support Officer provides a range of executive support to Jurisdictional Area Leaders and List Leaders of the Administrative Review Tribunal (ART), including in relation to member performance.

Executive Support Officers primarily provide administrative support related to member performance, including undertaking data entry and reporting activities. Executive Support Officers may provide a range of other administrative support within the Executive Support Section.

About the Tribunal:

The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.

We believe in providing our employees with a work environment that is supportive and rewarding. Our culture is one that welcomes all and we embrace flexibility and diversity. We believe our people are our most valuable asset and we work to support the skills, knowledge and capability of our staff.

You can learn more about the Tribunal on our website.

What we offer:

We believe the little extras can make a big difference in supporting your success and some of our great incentives include:

• flexible working options, including flexi-time and remote working to support you with your commitments outside of work.
• competitive salary including generous superannuation employer contribution of 15.4%
• salary packaging options
• supportive career development opportunities
• access to holistic health and wellbeing programs including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests
• generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance
• Employee Assistance Program for you and your family
• positive and inclusive culture.

Read our Enterprise Agreement for more information about our terms and conditions of employment.


The key duties of the position include

• Administration and records management: Maintain accurate and current records consistent with relevant standards. Accurately record data related to member performance in relevant Tribunal systems. Data analysis: Generate reports and identify trends and issues through data analysis.
• Innovation and Change: Adapt new or changed ways of working and generate solutions to enhance the Tribunal's capacity for providing consistent, high-quality and accessible services to users. Contribute to a culture of embracing change and continuous improvement.
• Knowledge Application: Highly developed understanding, or the ability to rapidly acquire a highly developed understanding, of the ART's operations and in particular, the ART Performance Standard for Non-Judicial Members and the ART Performance Standard Guideline

About you:

You will be experienced in administration and records management with the ability to generate reports and identify trends. You will be looking to join an innovative high tempo team and have a strong appetite to learn,

To be successful in this role you will have:

• Well-developed ability to manage competing and changing priorities in a complex environment, with excellent attention to detail and sound organisational skills.
• Sound judgement and good analytical skills, including the ability to escalate issues appropriately and the ability to draw on data to identify issues.
• Demonstrated ability to generate new ideas and approaches and adopt a positive approach to dealing with uncertainty and ambiguity.
• Verbal and written communication skills of a high standard including a demonstrated ability to communicate effectively with tact and confidentiality.
• Knowledge of, or the ability to quickly gain knowledge of, the operations, systems, caseload and legislative and policy frameworks of the Tribunal.