Job Automotive Parts Interpreter, Blacktown

About Us:

Autobacs is a fast-growing Japanese Multinational Corporation specialising in importing, wholesaling, and distributing mobile electronics. Dedicated to providing a one-stop-shop service to customers nationwide, Autobacs has an array of products ranging from mobile audio, acoustic & marine solutions, to mobile communication, telecommunication, and mobile safety.

Ready to take your customer service skills to the next level? Love a fast-paced environment and the thrill of a great conversation? This is your moment!

At Autobacs, we’re not just selling products — we’re powering passion. As a Parts Interpreter, you’ll be at the heart of our customer experience. From connecting with new customers over the phone to resolving issues and making product recommendations, you’ll be a key player in driving sales and making our customers feel valued, understood, and supported.

Key Responsibilities:

• Make daily outbound calls to potential and existing customers, helping to turn leads into loyal customers

• Accurately process customer orders using Dynamics 365, with attention to speed and precision

• Handle customer complaints with empathy and urgency, ensuring a positive experience every time

• Become a go-to expert on our product range through training, research, and hands-on learning

• Respond to customer inquiries via phone and email with professionalism and a customer-first attitude

• Coordinate with internal teams and external partners to ensure all customer needs are met efficiently

• Achieve and exceed call targets that contribute directly to the company’s growth and success

• Take on additional tasks and projects as needed to support the team

What You Bring:

• Previous experience working in customer-facing roles — you know how to communicate and resolve issues effectively

• A hunger to close sales and achieve targets – must have !

• Strong attention to detail, especially when it comes to order accuracy and data entry

• A positive, can-do attitude with the ability to stay composed under pressure

• Solid working knowledge of Microsoft Office Suite (Excel, Outlook, Word)

• Great multitasking and time management skills

• An interest in the automotive industry is highly desirable

• Experience in a sales support or target-driven environment is a strong advantage

Why Join Autobacs:

• Competitive salary with performance-based bonuses

• Be part of an iconic and growing global automotive accessories brand

• Ongoing training, support, and career development opportunities

• A clear sense of purpose — your work directly impacts customer satisfaction and business success

• A collaborative, fast-paced, and supportive team environment

Apply Now

If you’re passionate about people, driven to succeed, and eager to be part of a team that values energy, growth, and delivering outstanding service — we want to hear from you.

Submit your application today and take the next step in your career with Autobacs.